FAMILY & WHĀNAU SUPPORT

Support for the people who matter most

A life-limiting illness affects more than the person receiving care. It can bring uncertainty, changing roles and difficult decisions for the whole family and whānau.

Franklin Hospice supports the people surrounding a patient with clear information, practical guidance and emotional support throughout illness, dying and bereavement.

Whether you are caring for someone at home, helping with decisions, supporting children or wider whānau, or simply trying to understand what comes next, you do not have to do this alone.

Family and whānau receiving support from Franklin Hospice

SUPPORT AT EVERY STAGE

When someone you love is seriously ill

Families often find themselves learning new information, attending appointments, making decisions and trying to keep everyday life going at the same time.

It is normal to feel uncertain, overwhelmed, tired or unsure what to say. Our team can listen, answer questions, help everyone understand the care plan and connect you with the right support.

You can ask for help at any stage. You do not need to wait until things become unmanageable.

HOW WE CAN HELP

Support That Responds To Your Needs

Every family’s situation is different. Our support is shaped around the needs of the patient and the people who matter most to them.

Specialist Nursing Care Franklin Hospice

Clear information and family conversations

We can help explain what hospice care involves, what support is available and what changes may occur.

Family and whānau meetings can bring the right people together, create space for questions and help everyone understand the patient’s wishes and plan of care.

Family & Whānau Support Franklin Hospice

Counselling and emotional support

Serious illness can affect relationships, confidence, sleep, wellbeing and the way a family communicates.

Our counselling support offers a safe space to talk about anxiety, uncertainty, grief, loss and the changes your whānau is experiencing.

Counselling & Social Work Franklin Hospice

Practical and social support

Our social support services can help families navigate healthcare and community systems, access funding or resources and work through practical concerns.

Support may also include advocacy, practical problem-solving and connecting you with appropriate services.

Support for families and whānau from Franklin Hospice

SUPPORT THAT RESPECTS YOUR WHĀNAU

Every Family Is Different

Support is shaped around your relationships, culture, values, beliefs, communication preferences and what matters most to you.

Our team can help make difficult conversations feel more manageable and create space for family members to ask questions, share concerns and be heard.

  • Help with difficult family and whānau conversations
  • Guidance for supporting children and young people
Hospice Care Is About Living Well

SUPPORT FOR CARERS

Caring For Someone Can Be A Lot To Carry

Caring for someone with a life-limiting illness can change everyday routines, family roles, relationships and responsibilities.

You may find yourself managing appointments, medications, practical tasks and difficult conversations while also coping with your own emotions and uncertainty.

Franklin Hospice can provide information, practical guidance and emotional support so you do not have to manage everything alone.

SUPPORT THROUGH CHANGE

Support Before And After A Death

Support can change as illness progresses. We can help families prepare for what may lie ahead, have important conversations and find support following the death of someone they love.

End-of-Life Planning

Planning ahead can bring peace of mind and help ensure your wishes are understood and respected.

We can support Advance Care Planning, end-of-life conversations, family and whānau discussions, funeral planning considerations and practical preparation.

Bereavement Support

Our support for families does not end when a loved one dies.

We offer bereavement support through counselling, support groups, telephone support, information and resources, and opportunities for connection. Everyone experiences grief differently, and support is shaped around individual needs.

WE ARE HERE FOR YOUR WHĀNAU

Supporting You And Your Whānau

Whether you are supporting someone through serious illness, caring for someone you love, planning ahead or navigating grief, Franklin Hospice is here to walk alongside you.